Shipping Policy

Sazallia understands the expectation that comes with online shopping. We are offering Express Shipping in Germany. Here’s our rough estimate of our delivery timeframe:

Order Processing and Delivery Time:

  • Order cut-off time: 5:00 PM
  • Handling Time: 1-2 business days (Mon- Fri)
  • Delivery Time: 5-8 business days (Mon- Fri)

Shipping Costs:

  • Shipping costs: Flat shipping for all orders.
  • Shipping zone: Germany.
  • Shipping name: Flat Shipping €4.25.

Track Your Orders

Sazallia stay informed about your order’s journey. Once your order arrives, we’ll send you a shipping confirmation email containing a tracking number. With this tracking information, you can follow your package’s progress until it reaches your doorstep.

Customs, Duties, and Taxes

Please don’t forget that Sazallia is not responsible for any customs fees, duties, or taxes that may be applied to your order. Any such costs incurred during or after shipping are the customer’s responsibility. We recommend contacting your local customs office for details on potential additional charges.

Damaged Items

Sazallia takes every precaution to ensure your order arrives in fresh condition, we understand that accidents can happen during shipping time. If you receive a damaged item, please get in contact immediately at info@sazallia.shop We will work swiftly to resolve the issue and ensure your satisfaction.

Cancellations

If you need to cancel your order, contact us within 24 hours of placing it at info@sazallia.shop We’ll do our best to assist you promptly.

CONTACT INFORMATION

👤 Support 10:00 AM – 10:00 PM

📞 Phone: +49 711 8703060

📩 Email: info@sazallia.shop

🏦 Office Address: Sigmaringer Str. 51, 70567 Stuttgart, Germany

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